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    Citizen Charter

    Sl. No. Department Services Time frame from the date of patient/cases reporting
    1 PMR/ORTHO

    Medical Management

    		 Assessment including prescription and referral Within OPD Hrs. OR Within 24 Hrs. whichever is earlier Applicable to the medically fit patients only
    2 PHYSIOTHERAPY
    Out-patient    		 Evaluation and Home Exercise Programme Treatment Evaluation
    and further reformative management    		 Within OPD Hrs. OR Within 24 Hrs. whichever is earlier
    3 OCCUPATIONAL THERAPY

    Out-patient

    		 Evaluation and advice Home Exercise Programme Treatment Evaluation,
    Treatment and further reformative management    		 Within OPD Hrs. OR Within 24 Hrs. whichever is earlier
    4 4PROSTHETICS AND ORTHOTICS

     

    		 Evaluation, Fabrication and Fitting of Orthosis and Prosthesis

    Distribution of Aids and Appliances

    		 1-2 weeks from the the date of referral to P&O from concerned Department Within 24 Hrs. provided all appliances in stock
    5 SPEECH AND HEARING Evaluation and management of speech and hearing disorders
    Distribution of Hearing Aids    		 Within OPD Hrs. OR within 24 Hrs. whichever is earlier.
    Within next 2 days
    6 CLINICAL PSYCHOLOGY Assessment, Counseling Within OPD Hrs. OR Within 24 Hrs. whichever is earlier
    7 SPECIAL EDUCATION Assessment, Evaluation, Educational Guidance, Educational Training, Training program global development. Home bases training program, IEP Within OPD Hrs. OR Within 24 Hrs. whichever is earlier
    8 SOCIAL WORK Social services to the Persons with Disability, Evaluation, Counseling
    Vocational Training    		 Within OPD Hrs. OR Within 24 Hrs. whichever is earlier Will
    be provided after completion of pre-assessment procedure within 2-3
    weeks on registration of the PwDs.
    OUTREACH PROGRAM
    Sl. No. Activity Beneficiary Duration
    9 Community
    Based Rehabilitation    		 Grass root worker, Aangan wadi Worker, Teachers, Para teachers, Para medicals, Panchayat Representative, General Public etc. 1-3 days
    10 Parents
    Training Programs    		 Parents of CWSN 1-2 days
    11 Seminar / Conference Professionals, students, Parents, GOs/NGOs/DPOs
    representatives    		 1-2 days
    12 Assessment/Identification of PwDs. Persons with Disabilities 1-2 days
    13 Distribution of aids/Appliances

     

    		 Persons with Disabilities Will be provided after completion of assessment procedure within 6-7 weeks on registration of the PwDs.